Overview
The Zenchef integration enables your voice agents to check restaurant availability in real-time during calls. Perfect for restaurants using Zenchef as their reservation management system.This is an MVP integration focused on availability checking.
Reservation creation will be available in a future update.
What You Can Do
Setup
1
Find Your Restaurant ID
Locate your Zenchef restaurant ID in the booking widget URL on your website:
2
Add Integration
Go to Integrations → Click Add Zenchef → Enter your restaurant ID and name
3
Test Connection
Click Test to verify your restaurant is found
4
Enable in Workflow
In Workflow Editor → Tools → Enable Zenchef Availability
Available Tools
Your agent has access to two functions:Example Conversation
Reservation Inquiry Flow
Reservation Inquiry Flow
Caller: Do you have availability for Saturday evening?Agent: Let me check… Yes, we have tables available on Saturday for
dinner. How many guests will you be?Caller: We’ll be 6 people.Agent: Perfect, we can accommodate 6 guests for dinner on Saturday.
We have availability for both the 7pm and 9pm services.Caller: What about Friday instead?Agent: Let me check Friday… Unfortunately, Friday dinner is fully
booked. I can offer you Thursday or Saturday evening instead. Would
either of those work?
Availability Data
Your agent receives the following information:Technical Details
Limitations
Troubleshooting
Restaurant not found
Restaurant not found
- Double-check your restaurant ID from the widget URL
- Ensure your restaurant is active on Zenchef
- The ID should be numeric (e.g., 361425)
No availability shown
No availability shown
- Verify the restaurant has availability configured in Zenchef
- Check if you’re searching for a date when the restaurant is closed
- Try searching for dates further in advance
Timeout during calls
Timeout during calls
- This can happen during high traffic periods
- The agent will inform the caller and suggest trying again
- Check your internet connection
Next Steps
Google Calendar
Sync reservations to calendar
Workflow Tools
See all available tools